White Spot

Reviews

• Tara L.

  star star star star star_border 7 June 2026

  Normally I wouldn't review a White Spot because they all feel the same these days (and BC Ferries has jaded me big time).
  But visited this Nanaimo White Spot after a trip on Mt Washington. We were starving and tired of driving around looking for a place to eat. Thought we'd give it a go, reluctantly.
  It was very busy so they seated us at the bar. I often get worried at White Spot when it's busy because sometimes servers are stretched thin, and quality of service and food suffers. This one gets particularly busy because of the mall and movie theatre close by. I ordered fish n chips and hubs got his legendary burger. My expectations were low and maybe that's what did it for me. Surprise. It was probably one of the best White Spot meals we've ever had (Courtenay is another one that stands out). It wasn't just because I was famished but the meal filled the plate and was presented with intention. Felt like the old days when food was consistent and full of quality and big generous servings. The cod piece was large and had an English-style crispy beer batter done to perfection, hot on the inside so you know it didn't sit under a heat lamp. A couple of lemon wedges, good fresh coleslaw and lots of perfectly fluffy-crisp fries. The Bigger Burger was big, thick and full of generous toppings including lots of triple O. Both of our meals were very good. Everything tasted fresh and of quality. This is how White Spot should be all the time, everywhere! I mentioned how good meal was to server and she said this is a good one... good kitchen team. We got attentive service because bartender was right there. I see from previous reviews that customer service can be a bit of an issue (a problem that can plague WS in general) but we had no complaints. Not all hope is lost with White Spot...
  4/5 (for this experience)

• Michael B.

  star star star_border star_border star_border 29 May 2026

  Stopped off for a quick brunch. Long, long wait for service. Eggs were undercooked but not slimy, hardly any potatoes. Wasn't prepared to wait longer so ate it. Wanted to order something more, but gave up. Long wait to pay. From being seated to paying, about one hour and fifteen minutes for substandard meal.

• Karen W.

  star star star star star_border 29 May 2026

  Went here for happy hour and we had a lovely girl named Teagan who was delightful. Food was really good , fish & chips always spot on . Love that happy hour drinks are so reasonable.

• Will F.

  star star_border star_border star_border star_border 16 May 2026

  Not great. Ordered the shrimp sandwich and clam chowder. The soup was cold and the lettuce on the sandwich was half rotten. My girlfriend ordered a burger and it was way undercooked. Will not be returning to this dump

• Jennifer H.

  star star star star star 15 May 2026

  Wonderful customer service!!!
  Main was ready before appies.  Server came to apologize beforehand. We were totally fine with it.  
  Manager came by after and offer us coupons for free appies next visit.
  And then later on found out they waived one of the appies for us.  All this without even us making a chirp!
  Seriously from whitespot?! This is like a 5 star Restaurant service. Plz come here and support this wonderful team!
  Oh and did I mention the food was great also!! :)
  Happy hour was